Romantic and spotlessly clean hotel with magnificent views. Comprehensive and delicious breakfast with lots of meal options. - Air-conditioned and stylish room with central heating, individual safe, and multi-channel TV. - Efficient staff and excellent location close to bars and restaurants. - Plenty of dining options in the area. - Easy to reach from Marco Polo airport, just a 20-minute drive.

Absolutely fantastic and fairly quiet room with private bathroom and a storage and a sitting area.

The staff were excellent friendly and provided good service. Great-sized and air conditioned rooms and central heating, an individual safe, and multi-channel TV included. The bathroom was also nice sized and included a tub, which I loved...

This place offers comfy beds, a tidy bathroom, storage space, and a sitting area in the room, all in a fantastic location near a canal in a nice neighborhood.

The rooms are romantic and tastefully decorated, offering views of the garden. Good service was provided throughout our stay. The check-in process was simple. Convenient location close to all the major sights including a gallery and a palace.

The ideal location and quietness

Nothing

The setting and breakfast

Air conditioning is too noisy

Stylish and fancy room with a view, spent our time lovely. The breakfast was comprehensive with eggs abd meat along euth pastries and scrambled eggs, for example and the restaurant food was excellent! The staff members were extremely friendly and suggested local places.

Friendly staff who make you feel welcome, and breakfast here is a real treat with top-notch goodies! 🌟

The night clerk was a real gentleman and very pleasant and helpful. We most appreciated him of all, although everyone was very nice and helpful.

The fact that we had to pay to use the internet. With the room charges we paid I expect that for free. Also, a call was made to Swiss Air in Swizterland by one of your staff to try and help us check in for our flight. We were not told we would have to pay for it. It wasn't a requirement that we call, but it was a very nice try to help us. The charge was only 4.05 Euros but the fact that we weren't told we would have to pay for it, again when we are paying so much for the room, was a bit cheap on your part we thought.

The triple room is luxurious with amenities like air conditioning, a kettle, and a personal safe, while the staff goes above and beyond to cater to your needs.

We had needed an ectra room for our children who planned to join us. The staff accomodated us well. We then needed an addtional night too. They had originally paced us in a back room (the one reserved for our children). After we told them that we had paid for a room with a canal view, they helped us move into that one- no problem. They were very helpful getting dinner reservations etc. Excellent location - lovely atrium sitting area in back. And close to the Grand Canal. Oh, an did I mention I sprained my ankle while in Venice? They were so helpful and brought me ice packs etc. Very nice experience. I am already referring friends there!

Breakfast is not up to the standard of the establishment. It's all industrial.

This place is highly recommended for its fantastic location near Academy Gallery, great authentic restaurant, and courteous staff.

The staff were very polite and helpful...have wanted to stay there for several years as reccomended by several people and it was always booked up..the wait was worth it.

The rooms facing the front garden and canal are very noisy but I realised too late I should have closed my window and had air-con on